Operator Notes

Field observations from inside technology companies when growth, complexity, and ambiguity begin to affect execution.

  • Leading innovation: a pragmatic approach

    introduction: the challenge of “being more innovative”Have you ever been told to “make things more innovative” without much direction? That’s exactly where Sarah, a development director, found herself. Her boss, VP Richard, is driven and ambitious, with grand ideas of… Continue reading

    Leading innovation: a pragmatic approach