Operator Notes
Field observations from inside technology companies when growth, complexity, and ambiguity begin to affect execution.
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When leadership doesn’t trust what it doesn’t understand
After a company acquisition, I found myself working under a new management team. All of them came from the acquiring company—and almost all of them had hardware backgrounds. They were competent leaders: experienced, confident, and used to managing complex product… Continue reading
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Simplifying complexity: rediscovering purpose
I once had a colleague tell me about what was supposed to be the perfect Agile environment. The team had all the ceremonies down: daily stand-ups, retrospectives, sprints—the works. But what really stood out was this one peculiar rule: in… Continue reading
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Leading innovation: a pragmatic approach
introduction: the challenge of “being more innovative”Have you ever been told to “make things more innovative” without much direction? That’s exactly where Sarah, a development director, found herself. Her boss, VP Richard, is driven and ambitious, with grand ideas of… Continue reading
Jörn Green 