Alex slumped in their chair, watching as the developers stared at the tangled web of data on the screen. The company wanted to implement machine learning to solve customer problems, but the current state of their data? Chaos. It felt like trying to find treasure in a junkyard, and the team was losing patience fast.

“We need to fix this data first”

”How are we supposed to build anything with this mess?” one of the developers groaned during the morning standup. Everyone nodded in agreement. It was clear they couldn’t make progress with broken data all over the place.

Solution: Alex’s first move was hiring a Data Engineer. When they joined, things changed fast. Within weeks, they had automated data pipelines that cleaned up the chaos. Data was organized, structured, and ready to use.

A few days later, Alex overheard the Data Engineer chatting with a dev: “See? Now the pipeline takes care of everything. You can focus on building, not cleaning up.”

Everyone breathed easier, and the project was finally moving forward.

Key Takeaway: Organizing and cleaning your data is the foundation of any ML project. Without it, you can’t build anything meaningful.

“Wait, what exactly are we doing?”

Just when it seemed like things were back on track, another problem surfaced. While the devs were ready to code, no one could clearly articulate what the AI was supposed to do.

During a brainstorming session, one developer threw out, ”How about we build a recommendation system?”
”Or maybe we should focus on predictive analytics,” another suggested.

It became obvious—no one knew the specific business goal.

Solution: Enter the Product Manager. On their first day, they gathered the team and said, ”Alright, enough guessing. We need to define what problem we’re solving and how ML fits into that.” They worked closely with the CEO and stakeholders, outlining a clear objective: an AI-powered recommendation system for customers.

Suddenly, the team had direction. Instead of guessing, they knew exactly what they were working toward.

Key Takeaway: Without clear business goals, even the best ML efforts will go off-track. A Product Manager ensures alignment between technical work and business needs.

“How do we actually build this?”

With a clear plan in place, the team was ready to dive into development. But there was just one problem: none of the current devs had deep expertise in machine learning. Sure, they knew how to code, but building a real ML model? That was new territory.

In a coffee break, one dev sheepishly admitted, ”Yeah, I’ve played with some TensorFlow tutorials, but this… this is way beyond that.”

Solution: Alex quickly hired a Machine Learning Engineer. Within days, this expert dove in, experimenting with algorithms, fine-tuning hyperparameters, and getting the model up and running. The team was soon looking at their first functioning recommendation engine.

”Whoa, this thing actually works?” one of the junior devs blurted out during testing. It wasn’t perfect yet, but the team could see real progress.

Key Takeaway: Building ML models requires specialized skills. Bringing in an experienced ML Engineer can dramatically speed up development and avoid costly mistakes.

“Is this model fair?”

Just as the excitement was building, another issue popped up. During a feedback session, one developer asked, ”Wait… how do we know if this model is biased?” The question hung in the air. They hadn’t considered it yet. If the model made biased decisions, it could damage customer trust and the company’s reputation.

Solution: Alex knew it was time to bring on a Data Scientist. Their job was to dive deep into the data, ensuring that it was free of bias and that the model’s predictions were fair and explainable. They even built a dashboard to visualize how different factors influenced the AI’s decisions, making everything more transparent.

During the demo, the Data Scientist pointed to a graph. ”See here? This shows exactly how each feature is affecting the model’s decisions. We’ve got transparency now.”

Key Takeaway: Trust in your ML model is critical. Ensuring fairness and transparency isn’t just a technical task—it’s a business necessity.

“Let’s get this into production—without breaking everything”

With a working model in place, the team was ready to push it live. But there was a new concern: How would they deploy it without crashing the entire system? The devs were experienced with traditional deployments, but machine learning models were a different beast.

”Deploying this thing… feels risky,” one of the devs said nervously. ”What if it causes downtime or, worse, just doesn’t scale?”

Solution: Enter the MLOps Engineer. This hire set up a fully automated deployment pipeline, ensuring the model moved seamlessly from development into production. They also built monitoring systems to detect any performance issues or model drift, ensuring the model stayed accurate over time.

One morning, the MLOps Engineer assured the team, ”Don’t worry—if anything starts to go sideways, we’ll know before the users do.”

Key Takeaway: Smooth deployment is just as important as building the model itself. A solid MLOps setup ensures reliability and scalability, minimizing risks in production.

“How will users interact with this?”

With everything ready to go, there was just one last hurdle: making sure the end users could actually interact with the AI-driven features. The raw model output wasn’t intuitive, and without a user-friendly interface, no one would use it.

In a meeting, someone pointed out, ”The model works, but… it’s not exactly easy to understand.”

Solution: Alex brought in a UX/UI Designer to simplify the user experience. They designed intuitive dashboards and interfaces that made interacting with the AI simple—even enjoyable.

After the first design review, a tester commented, ”This actually makes sense. I’m not even scared of the AI stuff anymore.”

Key Takeaway: A successful ML solution needs more than just great tech—it needs to be user-friendly. A UX/UI Designer bridges the gap between complex models and the end users who rely on them.


The team: a perfect mix of talent

As Alex looked back on the journey, they realized how critical it was to bring the right people into the team:

  1. Data Engineer – Laid the groundwork by organizing and automating data processes.
  2. Product Manager – Kept the project aligned with business goals.
  3. Machine Learning Engineer – Built and fine-tuned the core models.
  4. Data Scientist – Ensured fairness, transparency, and bias-free decisions.
  5. MLOps Engineer – Handled deployment and monitoring, ensuring smooth scaling.
  6. UX/UI Designer – Created a seamless, intuitive user experience.

Each role played a crucial part in solving different challenges, and together, they turned what started as a chaotic project into a well-oiled machine.

Building a great ML team is no easy task. What challenges have you faced when assembling yours? Which roles made the biggest impact? id love to hear your experiences and let’s discuss how to build the perfect ML dream team!

Jörn Green profilbild

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